Statement: Albany Hotel incident, Tenby

Cllr Michelle Bateman, Council Cabinet member for Housing Operations, said: “We are extremely grateful to the owner of the Albany Hotel in Tenby for being able to provide accommodation and support for our county’s homeless residents.

“I am concerned with the negative comments made on social media and in the press in relation to the incident and the arrangement the Council has with this business.

“This is a much needed resource in the county where we are facing an unprecedented demand on our homelessness service and an acute shortage of affordable housing. Without the support of a number of B&B proprietors from across the county we would be in a far worse position with many more of our residents facing street homelessness.

“The support provided by the owner of this hotel and staff to those who are facing hard times in losing their homes is invaluable and as a Homeless Service we are satisfied with the management and support being provided.

“We ordinarily do not identify the accommodation we use for homeless placements due to the sensitivities and to maintain confidentiality of those residing there, as well as avoiding any negative media attention. The hotel owner also liaises regularly with immediate neighbours in case there are any matters of concern that they may wish to raise with him.”

Dyfed-Powys Police Sergeant Stuart Wheeler said: “The Local Neighbourhood Policing Team provides a visible presence in the community and we will continue to work closely with Pembrokeshire County Council and The Albany Hotel to address any local concerns.”

If there are any further concerns in relation to this matter, please contact the Council’s Housing Service on housing@pembrokeshire.gov.uk or via the County Council contact centre.